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Free International delivery with S$150 spend | Get 15% Off Your First Order
Free International delivery with S$150 spend | Get 15% Off Your First Order

CUSTOMER SERVICE

FREE LOCAL REGISTERED POST

LOCAL CHRISTMAS DELIVERY NEWS – All Christmas orders should be placed no later than Tuesday 19th December if choosing Standard Delivery and no later than 23rd December @ if choosing Next Day Delivery.

All items on Annielka have different delivery times. This is because we are a stockist of handmade jewelry. A lot of our items are made to order and so will take various times to craft and post out to you. Please keep this in mind when shopping for last minute gifts and always read the indivdual product pages to check delivery times. If you have queries just call / text / whatsapp customer service on + 65 9022 7740.

All Singaporean customers can enjoy free registered post delivery. If the item is in stock your order will be packed and shipped the next day (excluding weekends and public holidays) and will arrive within 2-3 working days between 9am - 6pm. A registered post tracking code will be sent to you by email upon dispatch.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours.

LOCAL SELF COLLECTION

All Singaporean customers can choose to pick up their order from Tanjong Pagar MRT Monday - Friday during working hours 10am - 7.30pm, or on weekends from Starbucks, 101 Thompsons Road in Novena. Call / Message / Whatsapp +65 9022 7740 to arrange the date / time and we will meet you there. You can also pay cash to us in hand. Please bring the correct amount.

LOCAL $15 NEXT DAY COURIER

All Singaporean customers can select next day delivery for S$15.00 via private courier option in our checkout (excludes Friday's, weekend's and public holidays). Your order will be packed and dropped to you the next working day 2pm - 6pm. A tracking code will be sent to you by email upon dispatch.

Please note that if you order next day delivery on a Friday you will receive your order on Monday.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours.

FREE INTERNATIONAL REGISTERED POST

INTERNATIONAL CHRISTMAS DELIVERY NEWS – All Christmas international orders should be placed no later than 4th December if choosing free delivery and no later than 18th December if choosing international DHL Express Delivery. DHL usually takes 3 days to deliver, however it can be longer due to the busy period. Please Whatsapp +65 9022 7740 with any questions.

All items on Annielka have different delivery times. This is because we are a stockist of handmade jewelry. A lot of our items are made to order and so will take various times to craft and post out to you. Please keep this in mind when shopping for last minute gifts and always read the indivdual product pages to check delivery times. If you have queries just call / text / whatsapp customer service on + 65 9022 7740.

All international customers can enjoy free registered post delivery for all orders over $150.00 SGD. Orders below $150 SGD have a $10 SGD delivery charge. If the item is in stock your order will be packed and shipped the next day and depending on your country will arrive within 7-14 working days between 9am - 6pm (excluding weekends and public holidays). A tracking code will be sent to you by email upon dispatch.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours. Taxes and customs duties are not included.

INTERNATIONAL EXPRESS COURIER

All items on Annielka have different delivery times. This is because we are a stockist of handmade jewelry. A lot of our items are made to order and so will take various times to craft and post out to you. Please keep this in mind when shopping for last minute gifts and always read the indivdual product pages to check delivery times. If you have queries just call / text / whatsapp customer service on + 65 9022 7740.

If your item is in stock your order will be packed and shipped the next working day via DHL Express Courier or DPEX Express Courier. A tracking code will be sent to you by email.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours. Taxes and customs duties are not included.

Express courier prices and delivery times differ depending on your country. Please see the table below for more information:

EXPRESS DELIVERY:COST:DURATION:
$15 $55 $65 $85 Next Day Courier 2-3 Business Days 2-3 Business Days 2-3 Business Days

**If your country is not listed in the international countries we ship to please email us and we can add your country to our international delivery list as required. We just need to check the shipping cost to your country and let you know the amount**

CAN I CHANGE MY DELIVERY ADDRESS?

If you need to change your delivery address or delay your delivery for any reason please email us before 8am of the next working day after placed your order so the amendment can be made before your package is sent out. Once your package has been sent out we are unable to change the delivery address.