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Free LOCAL SG DELIVERY. FREE INTERNATIONAL DELIVERY WITH SG$150+ SPEND.
Free LOCAL SG DELIVERY. FREE INTERNATIONAL DELIVERY WITH SG$150+ SPEND.

CUSTOMER SERVICE

FREE SINGAPORE REGISTERED POST DELIVERY

All items on Annielka have different delivery times. This is because we are a stockist of handmade jewelry. A lot of our items are made to order and so will take various times to craft and post out to you. Please keep this in mind when shopping for last minute gifts and always read the indivdual product pages to check delivery times. If you have queries just call / text / whatsapp customer service on + 65 9022 7740.

All Singaporean customers can enjoy free registered post delivery. If the item is in stock your order will be packed and shipped the next day (excluding weekends and public holidays) and will arrive within 2-3 working days between 9am - 6pm. A registered post tracking code will be sent to you by email upon dispatch.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours.

LOCAL PICKUP / DROPOFF

All Singaporean customers can choose the "cash on collection" option in our checkout and pick up their order. You may pick up your package from either Novena, Tanjong Pagar, Orchard, City Hall or Raffles Place according to our availability. Call / Message / Whatsapp +65 9022 7740 to arrange your preferred date / time / location.

$15 NEXT DAY COURIER

All Singaporean customers can select next day delivery for S$15.00 via private courier option in our checkout (excludes Friday's, weekend's and public holidays). Your order will be packed and dropped to you the next working day 2pm - 6pm. A tracking code will be sent to you by email upon dispatch.

Please note that if you order next day delivery on a Friday you will receive your order on Monday.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours.

FREE INTERNATIONAL REGISTERED POST DELIVERY

All items on Annielka have different delivery times. This is because we are a stockist of handmade jewelry. A lot of our items are made to order and so will take various times to craft and post out to you. Please keep this in mind when shopping for last minute gifts and always read the indivdual product pages to check delivery times. If you have queries just call / text / whatsapp customer service on + 65 9022 7740.

To date we have shipped out to USA, UK, Australia, India, Malaysia, Brunei, Indonesia, Japan, Korea, Italy, Holland, Poland, France, Belgium, Germany and Dubai. A big thank you to all our international customers for all your ongoing support!!

All international customers can enjoy free registered post delivery for all orders over $150.00 SGD. Orders below $150 SGD have a $10 SGD delivery charge. If the item is in stock your order will be packed and shipped the next day and depending on your country will arrive within 7-14 working days between 9am - 6pm (excluding weekends and public holidays). A tracking code will be sent to you by email upon dispatch.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours. Taxes and customs duties are not included.

INTERNATIONAL EXPRESS COURIER DELIVERY

All items on Annielka have different delivery times. This is because we are a stockist of handmade jewelry. A lot of our items are made to order and so will take various times to craft and post out to you. Please keep this in mind when shopping for last minute gifts and always read the indivdual product pages to check delivery times. If you have queries just call / text / whatsapp customer service on + 65 9022 7740.

If your item is in stock your order will be packed and shipped the next working day via DHL Express Courier or DPEX Express Courier. A tracking code will be sent to you by email.

You must be available to sign for your package. We advise you supply your daytime / work address at checkout in case you will not be at home during business hours. Taxes and customs duties are not included.

Express courier prices and delivery times differ depending on your country. Please see the table below for more information:

EXPRESS DELIVERY:COST:DURATION:
$15 $55 $65 $85 Next Day Courier 2-3 Business Days 2-3 Business Days 2-3 Business Days

**If your country is not listed in the international countries we ship to please email us and we can add your country to our international delivery list as required. We just need to check the shipping cost to your country and let you know the amount**

CAN I CHANGE MY DELIVERY ADDRESS?

If you need to change your delivery address or delay your delivery for any reason please email us before 8am of the next working day after placed your order so the amendment can be made before your package is sent out. Once your package has been sent out we are unable to change the delivery address.