F.A.Q's

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Free LOCAL SG DELIVERY. FREE INTERNATIONAL DELIVERY WITH SG$150+ SPEND.
Free LOCAL SG DELIVERY. FREE INTERNATIONAL DELIVERY WITH SG$150+ SPEND.

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WHERE IS ANNIELKA LOCATED?

Annielka is proudly located on a beautiful little island called Singapore, but we also ship internationally straight to your doorstep.

WHAT CURRENCY DO YOU USE?

We use our local currency, Singaporean dollars (S$). However you can preview our prices in multiple currencies using our currency converter in the header of our website. The displayed prices are only indicative and you will be charged in Singaporean dollars based on your banks exchange rate at the time of purchase.

HOW DO I DETERMINE MY RING SIZE?

Watch our How To Determine Your Ring Size video we have put together for you on our blog. Then check your measurements against our Ring Size Chart.

WHAT IS GOLD VERMEIL AND WHY IS IT MORE EXPENSIVE THAN GOLD PLATED?

Gold vermeil jewelry is higher quality than gold plated jewelry. Gold vermeil (pronounced ver-may) is jewelry made with sterling silver plated with a generously thick layer of gold or rose gold. To be considered vermeil, the gold or rose gold plating must be at least 10 karats and be at least 2.5 microns thick (microns is the measure of how thick plating is). 2.5 microns thick is very durable and will last a lot longer. Industry standard gold plating is usually only 0.5 - 1 microns which wears off much quicker.

WILL THE JEWELRY I BUY FROM ANNIELKA TURN MY SKIN GREEN?

No. Annielka does not stock any low quality junk jewelry. We screen all our designers products for quality and select to only work with designers who take pride in the quality of their product. Your skin turns green because of the usage of cheap metals (bronze, cooper, nikel) under silver / gold / rose gold platings. Once the plating wears off the brown looking metal below is exposed and when it reacts with the oils in your skin it will turn it an embarrassing green. All the plated jewelry stocked at Annielka has a base metal of either brass or sterling silver. These base metals are of higher quality and do not turn your skin green.

DO YOU HAVE A SHOP THAT I CAN VISIT?

No we don't but we do have a regular popup shop the first Friday of every month at the Red Dot Design Museum.

HOW CAN I BE SURE THAT THE JEWELRY I PURCHASE IS REAL?

All jewelry sold at Annielka is 100% authentic and sourced directly from the jewelry designers. We value our integrity and welcome you to email the designer's directly so you may ensure we hold partnerships with them.

AN ITEM I WANT IS NOW SOLD OUT. WHEN WILL IT BE RESTOCKED?

Please email [email protected] immediately so that we can check if the item is on our re-stock list and we can reserve one just for you. No deposit is needed, just your name and number.

I WANT TO BUY NEW JEWELRY BUT I DON'T KNOW WHAT MY STYLE IS. CAN YOU HELP ME?

We know this is a problem for some girls. At Annielka we categories all our jewellery into four distinct styles – Modern Luxe, Minimal, Boho and Rock Chic. The jewelry you wear says a lot about you. Get to know these styles and their characteristics to help you decide what will suit you.

I NEED ADVICE ON HOW TO BUY A GIFT FOR MY GIRLFRIEND AND/OR WIFE, PLEASE HELP?

Please call us on +65 9022 7740 well ahead of time telling us who the gift is for, the occasion, and what style the person wears and leave a number so we may call you back with some suggestions after reading your requirements.